With the October 2018 update, versions of Creative Cloud and Document Cloud are not available for deployment via serial number licensing. On November 30, 2020, many customers will also be affected by expiring serial numbers. To avoid interruption and to access the latest versions of the apps, customers must migrate to alternate licensing models. For more detail, see the announcement.
If the volume serial number has expired, users may experience licensing or serial number errors. You can use the AdobeExpiryCheck tool to check if the volume serial numbers have expired or are expiring soon. If they have expired or are expiring soon, it is recommended that you re-serialize with a new serial number.
AdobeExpiryCheck (v220.127.116.11) is a command-line utility for IT Admins to check whether Adobe products on a computer are using serial numbers that have expired or are expiring. IT Admins can use this tool if they are not sure whether the serial numbers used in their organization are expiring or if they want to identify the machines with expiring serial numbers.
With the AdobeExpiryCheck tool, admins can get the information about the product licensing identifier (LEID), the encrypted serial number, and the expiration date. To identify installs for Acrobat Professional DC and Standard DC, see Identifying Document Cloud Installs.
Once you have collected the output files from all the client machines, you can store them in a folder and run scripts to find the machines having expiring or expired serial numbers. For example:
You can also parse all the output files and export the result in a file. For example, you can use the following command to parse the output files for serial numbers expiring on 30 November and export the result in a .csv file:
The custom fields section in OpManager allows users to have additional information on the discovered device and acts as an inventory data and help in the management of your network better. The serial number in the custom field widget of a device is fetched by OpManager during discovery via Add Device, Network Discovery and Rediscovery of SNMP devices. This serial number will be displayed under the custom fields section in the device snapshot page. 2b1af7f3a8